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About Course

From our experience, Salesforce courses are tough. Employees very often get stuck using the application. Knowing what tasks to perform and how it should be done is important. Several times a year, new updates are released. Therefore, a thorough understanding of functionalities becomes critical.

At infyni we use expert instructors who have practical skills. Secondly, our classes are live and highly interactive. Instructors guide you at every step, clarify your doubts and make you work on problems. We also have Moderators assigned for every session to monitor your classes, help you with any technical difficulties, listen to your feedback and customize as needed.

This 40-hour live course is very comprehensive and covers the fundamentals.

There are no prerequisites for this live training but prior working experience as an administrator or a developer is beneficial. The demand for Salesforce professionals is at an all time high and is only predicted to increase in the coming years. So take a free trial and decide if you want to upskill.

Skills You Will Gain

Technological Knowledge Industry Awareness Optimization Skills Project Management Skills Safety Management

Course Offerings

Instructor-led interactive classes
Clarify your doubts during class
Access recordings of the class
Attend on mobile or tablet
Live projects to practice
Case studies to learn from
Lifetime mentorship support
Industry specific curriculum
Certificate of Completion
Employability Opportunity

Topics
Instructor (1)
Reviews

1 Introduction to Cloud Computing and Salesforce Platform Free

Explain Cloud Computing
Define SAAS, PAAS, IAAS – Service Model
Explain Public, Private and Hybrid Cloud
CRM Overview
Force.com Platform Overview

2 Blocks in Salesforce Platform Free

Explain Company Profile and License Types
List Types of Sandboxes

3 Users Free

Creation of Users
Deactivation of Users

4 Salesforce Data Model, Objects and Fields Free

Standard Objects
Custom Objects
Standard Fields
Custom Fields
Different Field Data Types

5 Relationships Free

Master Detail Relationship
Lookup Relationship
Junction Object
Self – Relationship
Hierarchical Relationship
Many to Many Relationship
Roll-up Summary
Field History

6 Salesforce Security Model and its Features Free

Profiles
Permission Sets
Organization Wide Default
Role Hierarchy
Criteria Based Sharing
Manual Sharing
Public Groups and Queues

7 Formulas and Validation Rules Free

Improper Data Check
Conditionally Required Fields
Data Consistency
Data Format Check (Using REGEX function)
Using VLOOKUP function

8 Sales Cloud Free

Understand Sales Processes in any Organization
Identify Various Sales Productivity Features
Design and Implement Lead Management
Analyze Process of Campaign Management
Define Characteristics of Products and Price Books

9 Service Cloud Free

Analyze Case Management
Implementing Automation in Case Management
Understand the Basic Capabilities of Communities
Identify the Capabilities of Salesforce Knowledge

10 Data Handling and Processing in Salesforce Free

Identify the Considerations for Data Processing
Analyze tools and Use Cases for Managing Data
Difference Between Import Wizard and Data Loader
Bulk Upload of Data
Different Data Loader Options

11 Reports and Dashboards Free

Creating a Report
Customizing a Report
Identifying the Impacts of Sharing Model on Reports
Creating and Modifying Dashboards
Analyzing the Capabilities of Custom Report Types

12 Chatter, Global Action and Publisher Layout Free

Identify Features of Chatter
Understand Global Publisher Layout and Global Actions
Implement Object Specific Actions

13 Salesforce Mobile Free

Explain Benefits of Salesforce 1
Identify Components of Salesforce 1 Mobile
Explain Importance of Salesforce A
Analyze Features of Salesforce A

14 Deployment Process Free

Know Steps in Deployment
Explain Types of Change Sets
Understand Deployment Settings

15 Salesforce Project Application Lifecycle Free

Know Milestones in Application Lifecycle
Work on Sandbox
Understand Benefits of Unmanaged Packages

16 Buttons and Link Management in Salesforce Free

Learn Adding Custom Buttons
Working on Custom Links
Know Benefits of Actions

17 Flows and Approvals Free

Introduction of Flows
Various Stages in Flows
Implement the Approval Process
Approval Process Actions

Sekar PS

About Instructor

I have 18 years experience in CRM and Salesforce. Worked as Senior Salesforce Architect with extensive experience in Salesforce configuration, coding, Integrations and finding the right solution to address a business problem. I have also spent considerable time training professionals - with more than 1000 students in Salesforce CRM globally. All my classes are live and online on infyni. Join a free trial and see the difference.

5.0

Rating

2

Reviews

18

Students

4

Courses

(2)

Just completing infyni's Salesforce Admin & App Builder training and the course aligned with my career objective. The sessions provided great value. Overall learning experience was excellent.

Balaji Vallamkondu

Jan. 4, 2023, 12:30 p.m.

infyni's Salesforce Admin & App Builder course is very good. Our trainer delivered all classes live and the quality was well beyond expectations. Assignments provided are also relevant.

SRINIVASA SADANA VENKATRAM

Jan. 2, 2023, 8:34 p.m.

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